ChildFree Stays

Aloft Tulum

★★★★ Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760, Tulum, MX

9 guest rating· 110 reviews

About this hotel

Luxury Accommodations and Relaxation:

Indulge in massages and facials, unwind by the outdoor swimming pools, or keep fit in the 24-hour fitness center.

Dining and Entertainment:

Enjoy a culinary experience at the W XYZ Restaurant, sip on drinks from the poolside bar, or grab snacks at the coffee shop/cafe.

Business and Events:

Benefit from amenities like complimentary wired internet access, a 24-hour business center, and event spaces suitable for conferences and meetings.

Ready to experience luxury and convenience at Aloft Tulum? Book your stay now and immerse yourself in the beauty of Tulum's surroundings.

Amenities

  • Free WiFi
  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Wheelchair-accessible pool
  • Conference space
  • Coworking spaces
  • Wheelchair-accessible spa
  • 24-hour fitness facilities
  • Wheelchair-accessible fitness center
  • Covered parking
  • Secured parking
  • Self parking (surcharge)
  • Wheelchair accessible parking
Show all 71 amenities
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • 24-hour front desk
  • 24-hour business center
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Accessible shuttle
  • Airport transportation - pickup (surcharge)
  • At least 80% of all lighting comes from LEDs
  • Banquet hall
  • Biodegradable/compostable stirrers
  • Braille or raised signage
  • Carport
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Computer station
  • Concierge service
  • Ecotours nearby
  • Electric car charging station
  • Elevator
  • Energy-saving switches
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Food and water bowls
  • Free wired internet
  • Garden
  • Gift shops or newsstand
  • Housekeeping on request
  • LED light bulbs
  • Luggage storage
  • Multilingual staff
  • No accessible shuttle
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Outdoor furniture
  • Porter/bellhop
  • Recycling
  • Rooftop garden
  • Rooftop terrace
  • Smoke-free property
  • Snorkeling nearby
  • Television in common areas
  • Tours/ticket assistance
  • Valet for wheelchair-equipped vehicle
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760, Tulum, MX

Check-in
from 03:00 PM to anytime
Check-out
until 12:00 PM

What guests say9110 reviews

+ Great staff+ Excellent laundry facility+ Awesome rooftop− Slow check-in− Limited lunch and room service options− Crowded pools
Cleanliness9.3
Service9.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.3

Guest review

8.0

Laundry facility excellent. Breakfast ok, coffee needs to be better. Staff great. Rooftop awesome.

Daniel · 2025-09-24

Good dinners but lacking overall

4.0

Checkin was slow. Dinner was great quality but few lunch options and pitifully few room service options. Room service also took 60 to 90 minutes. Pools are numerous but most were a bit crowded. Cocktails were generally not good, though some mocktails were tasty. Checkin and checkout were slow. Not an abundance of amenities or activities during the day

Verified traveler · 2025-09-01

Great stay!!

10.0

We loved staying at Aloft Tulum. Great hotel, wonderful, rooftop pool, and within walking distance to everything we wanted to do. I would not recommend setting up your airport shuttle through them though. They didn’t show up for our ride to come home and we had to call a taxi at 4 AM.

Laura-Ann · 2025-06-30

Guest review

10.0

Good customer service

BETSY · 2025-05-19

Guest review

10.0

Safe and clean. Close to the city center and beach road. Would stay here again

Sahiba · 2025-05-15

Guest review

10.0

The staff super nice and the location is great.

Maria · 2025-05-05

Good to know

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

›Pets

Service animals are exempt from fees/restrictions

›Children and extra beds

No rollaway/extra beds available

›Check-in & Check-out

Contactless check-out is available

›General

Gap period enforced between guest stays - 48 hours

›General

Cashless transactions are available

›Guest type

Essential workers only - NO

›Pets

Pets allowed

›Covid

Property does not offer onsite COVID-19 testing

›Guest type

LGBTQ friendly

›Pets

Pet max weight (per pet) in lb is 40

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Health & Safety

Property does not require health documentation at check-in

›Pets

Service animals are allowed

›Pets

Pet max weight (per pet) in kg is 18

›Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)