King Junior Suite with Swim-Out and Ocean Front View
Sleeps 2 · 63 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Hyatt Zilara Riviera Maya Adults Only All-Inclusive
★★★★★ Carretera Federal 387, KM 299 Solidaridad, Playa del Carmen, MX
8.6 guest rating· 673 reviews
Why it's adults-only
Hyatt Zilara Riviera Maya Adults Only All-Inclusive is an adults-only hotel: its own listing carries the adults-only flag, which is why it appears on ChildFree Stays.
For a grown-up trip that means Swimming pool, Terrace, Spa/wellness center and Outdoor pool without a children's club in sight.
About this hotel
Luxurious Accommodations
Indulge in the newly renovated, adults-only Hyatt Zilara Riviera May's 291-Suite resort, offering a romantic ambiance with modern hacienda architecture and stunning views of a white sand beach.
Impeccable Service
Experience top-notch service at this all-inclusive paradise, where attention to detail and guest satisfaction are top priorities. From arrival to departure, expect nothing but the best from our dedicated staff.
Vacation Paradise
Located in the serene Riviera Maya, surrounded by mangroves and close to Cancun International Airport, this resort offers the perfect escape. With easy access to Playa del Carmen and luxurious amenities, your dream vacation awaits.
Book your stay at Hyatt Zilara Riviera May now for an unforgettable experience!
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Rooms & rates
King Junior Suite with Private Pool and Ocean Front View
Sleeps 2 · 63 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Double Junior Suite with Ocean Front View
Sleeps 4 · 44 m² · 2× Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
King Junior Suite with Ocean Front View
Sleeps 2 · 44 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Double Junior Suite with Tropical View
Sleeps 4 · 44 m² · 2× Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
King Junior Suite with Swim-Out and Pool View
Sleeps 2 · 56 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Presidential King Suite
Sleeps 2 · 96 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deal of the Day
Sleeps 2 · 44 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Club Level Presidential Suite King
Sleeps 2 · 147 m² · King bed
- Desk
- Air conditioning
- Balcony or patio
- Private bathroom
- Coffee/tea maker
King Junior Suite with Ocean View
Sleeps 2 · 44 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Outdoor pool
- Pool bar
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Fitness classes
- Fitness facilities
- Free Parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
Show all 97 amenities
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Beach
- Beachfront
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Adult only
- ATM/cash machine on site
- Beauty Services
- Bike tours
- Billiards
- Bingo
- Board games/puzzles
- Broadcast Live sport events
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Cycling
- Daily housekeeping
- Darts
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Face masks for guests available
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Indoor play area
- Invoice provided
- Ironing service
- Karaoke
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Table tennis
- Tennis court
- Tennis equipment
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Tour/class on local culture
- Water sport facilities on site
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
Carretera Federal 387, KM 299 Solidaridad, Playa del Carmen, MX
What guests say8.6673 reviews
+ Friendly staff+ Beautiful beach− Construction noise− Limited restaurant options
Cleanliness7.3
Service9.3
Location9.3
Room Quality8.3
Amenities8.3
Value for Money8.8
It was relaxing and energizing
10.0Great looking place with many options for food. The service was outstanding. The communication on the app was good guidance. It was overall great and we will return.
− Nothing
Disappointing
3.0We like the swiming pool and the food
− We were very disappointed. First, that we paid for one room for 4 for the price of two rooms and received a double room, as two couples traveling with us received, and for half the price. They did not agree to change even though the hotel was far from full. The fan in the room was noisy and they came twice to fix it, the air conditioner was weak, the room was full of mosquitoes. And the last two nights there was no hot water in the shower due to a fault in the building. Big disappointment!!
I want to come back HOME
10.0everything
− nothing
Guest review
9.0Buenas instalaciones y oferta de comida
Viaje en grupo a Playa del Carmen
9.0Las comidas en general estan muy bien, el desayuno es bastante variado y hay opciones para todos. Viajamos con una persona con restricciones y siempre habia opciones para ella. La comida nos pareció muy buena en las diferentes opciones. Es un hotel bastante tranquilo, ideal para descansar, no hay muchas actividades de fiesta, la playa en la semana en que fuimos no tenia zargazo, hacian el trabajo de limpieza diario asi que pudimos estar en la playa sin problema. Hay varias opciones de restaurantes y aunque se nos dificultó reservar por el app (eramos un grupo de 9) el concierge nos ayudó con las solicitudes de reserva cada noche. El personal fue muy amable y dispuesto todo el tiempo.
− No hay cajero para retirar en pesos mexicanos, solo USD No ofrecen servicio de shuttle directo desde y hacia el aeropuerto Aunque los restaurantes son muy buenos, creo que podrian mejorar un poco en la presentación del menú. No es algo negativo, solo una sugerencia.
Guest review
10.0Pool was great, food was great as well
− There were some maintenance issues with the rooms and we had to be moved twice, first was an electrical hazard shorting the power, and next room had broken Air conditioning, but we were quickly relocated and the staff was very friendly
ChildFree Stays · questions
- Is Hyatt Zilara Riviera Maya Adults Only All-Inclusive strictly adults-only?
- The hotel is flagged adults-only in its own published listing data. The exact minimum age is set by the property and confirmed at booking.
Good to know
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking. In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.