ChildFree Stays

Hyatt Zilara Cancun - All Inclusive - Adults Only

★★★★★ Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, MX

9.4 guest rating· 524 reviews

About this hotel

Stunning Caribbean Views and Endless Entertainment

Luxurious Accommodations and Activities

Indulge in wine tasting and craft-making classes during your stay at the Hyatt Zilara Cancun. The resort offers a range of activities to ensure a memorable experience for all guests.

Gourmet Dining and Vibrant Nightlife

With 6 specialty restaurants and 5 bars, guests can savor a variety of dishes and cocktails. Immerse yourself in a culinary journey and enjoy the vibrant nightlife at this adults-only all-inclusive resort.

Live Entertainment and Cultural Shows

Experience live nightly entertainment, themed parties, and cultural shows at the Hyatt Zilara Cancun. There is never a dull moment at this resort, offering something exciting for everyone to enjoy.

Book your stay at the Hyatt Zilara Cancun now for an unforgettable and vibrant getaway by the Caribbean Sea.

Amenities

  • WiFi available
  • Outdoor pool
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness center
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Parking garage
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
Show all 93 amenities
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Beach
  • Private beach area
  • Golf course
  • 24-hour front desk
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Adult only
  • Aerobics
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Beauty Services
  • Billiards
  • Broadcast Live sport events
  • Car hire
  • Cashless payment available
  • Chapel/shrine
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Darts
  • Designated smoking area
  • Dry cleaning
  • Entertainment staff
  • Evening entertainment
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Games room
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Table tennis
  • Tennis court
  • Terrace
  • Themed dinner nights
  • Tour/class on local culture
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.4524 reviews

+ Excellent service+ Beautiful location+ Great amenitiesRoom for food improvementMinor cleanliness concerns
Cleanliness9.4
Service9.8
Location9.9
Room Quality9.3
Amenities9.3
Value for Money9.3

Excellent

10.0

Everything was excellent from the service to the food I give Everything a 10. Are 2 servers at the buffet was excellent Carlos,and Abel did a great job serving us. Truly needs a raise 🙏

christophersO2157BX · 2026-07-25

Food and Service

10.0

We stayed at Hyatt Zilara Cancún and had the best service and experience at resort and Bulgamila with our waiter Juan and Bartendar Ivan. They gave us the best experience food was amazing and tequila!

patriciajC3366OR · 2026-07-24

Bugambilia

10.0

Great service and good food. Very attentive and gave me suggestions that was delicious.

adamwJ5175BO · 2026-07-24

Great dinner!

10.0

great service! loved Juan, fast and very attentive to our needs! offered great drink recommendations, would definitely recommend!

alyssasL1177IQ · 2026-07-24

Great Service

10.0

Great experience! Juan was amazing will be back. Food and drinks were great.

monicamN6183US · 2026-07-24

Great experience!

10.0

We had a fantastic time experiencing to celebrate my birthday especially in the Bugambilia Restaurant with Juan ( the waitress) he did exceptionally great job!

Maps277161 · 2026-07-23

Good to know

Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Resort does not issue refunds for no-shows or early departures.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

A deposit may be required at the property.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Parking

Free public parking is possible at a location nearby (reservation is not needed).

Children and extra bed policy

Children are not allowed.

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Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.