Riu Palace Kukulkan - Adults Only - All Inclusive
Boulevard Kukulcan km 12 Zona Hotelera, Cancún, MX
8.9 guest rating· 1208 reviews
About this hotel
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and private balconies overlooking the stunning Cancún landscape.
Gourmet Dining
Savor a variety of delicious cuisines at the on-site restaurant and enjoy refreshing drinks at the resort's bar.
Relaxation and Recreation
Unwind by the outdoor pool, work out at the fitness centre, or simply take in the breathtaking views from the terrace.
Experience luxury and convenience at Riu Palace Kukulkan - Adults Only - All Inclusive in Cancún. Book now for an unforgettable stay!
Amenities
- WiFi available
- Outdoor pool
- Pool bar
- Swimming pool
- Spa/wellness center
- Fitness center
- Fitness classes
- Fitness facilities
- Free Parking
- Parking garage
- Private parking
- Breakfast in the room
- Restaurant
- Bar
Show all 75 amenities
- Barber/beauty shop
- Snack bar
- Air conditioning
- Beach
- Beachfront
- Private beach area
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Access to health care professionals
- Adult only
- Aerobics
- ATM/cash machine on site
- BBQ facilities
- Beauty Services
- Broadcast Live sport events
- Car hire
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Entertainment staff
- Evening entertainment
- Fire extinguishers
- Food delivered to guest room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Invoice provided
- Key card access
- Laundry
- Lift / Elevator
- Luggage storage
- Massage services
- Minimarket on site
- Outdoor furniture
- Picnic area
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Smoke alarms
- Snorkelling
- Solarium
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Terrace
- Themed dinner nights
- Wine/champagne
Location
Boulevard Kukulcan km 12 Zona Hotelera, Cancún, MX
- Check-in
- from 03:00 PM to 06:00 PM
- Check-out
- until 12:00 PM
What guests say8.91208 reviews
Classy and Fun!
9.0Great place awesome customer service all the way around, and beautiful location. We will be back!
− Pool close too early should be...21:00 or 22:00 not 19:00. Needed more time for the pool after spending the day out exploring. Also to queen beds instead of two full beds when you have three and four persons in the room.
Felicito la organización hotelera Riu
9.0Ubicación Instalaciones Servicios
− No hay para calificar nada
Decent but not wow
7.0Nice resort, nice facilities, amicable staff (cleaners, servers and pool staff)
− Food is not good. The reception is not very friendly and bot responding to the emails promptly.
Good to know
When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at destination.
The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $82.11 MXN per night, per occupied room.
In the event of an early departure, the property will charge you the full amount for your stay.
Elite Club rooms include the following benefits: Premium room location. Access to exclusive premium branded drinks at selected bars. Upgraded in room liquor dispenser with premium brands. Upgraded minibar with snacks and a bottle of wine. Confirmed late check-out until 1pm. Early check-in based on availability. In-room aromatherapy. Upgraded room service. Exclusive welcome gift. Dedicated check in area and elite club wristband. Exclusive restaurant for breakfast, including a-la-carte menu options and specialty restaurant Elite Club. Dinner reservation available for the a-la-carte restaurants through the riu app. Access to exclusive pool and beach areas. Access to an exclusive lounge area.
If any of the passengers included in this reservation fails to show up at the hotel, the full amount of the originally booked stay will be charged, and no refunds or rate reductions will applyThis property does not accommodate bachelor(ette) or similar parties.