ChildFree Stays

The Quetzal

10 Calle Orquideas, Cancún, MX

9.4 guest rating· 1545 reviews

About this hotel

Sustainable Bed and Breakfast in Cancún

Luxurious Amenities : The Quetzal offers air-conditioned rooms with free WiFi, a patio, and a swimming pool with stunning pool views. Guests can enjoy a sun terrace, 24-hour front desk, and garden views.

Comfort and Convenience : Each room is equipped with a desk, private bathroom with shower, bathrobes, slippers, and a hairdryer. Bed linen and towels are provided for a comfortable stay.

Relaxation and Exploration : Guests can unwind in the garden, shared lounge area, or enjoy sightseeing tours near the property. With popular attractions nearby, including Cancun Bus Station and Beto Avila Stadium, The Quetzal is the perfect choice for your Cancún getaway.

Book your stay at The Quetzal now for an unforgettable experience!

Amenities

  • WiFi available
  • Outdoor pool
  • Swimming pool
  • Free Parking
  • Accessible parking
  • Private parking
  • Street parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Sun loungers or beach chairs
Show all 68 amenities
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Access to health care professionals
  • Adult only
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Temporary art galleries
  • Terrace
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

10 Calle Orquideas, Cancún, MX

Check-in
from 03:00 PM to 11:00 PM
Check-out
until 11:00 AM

What guests say9.41545 reviews

+ Unique charm+ Exceptional service+ Delicious breakfastSlight odor in the room
Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money9.3

Carino

6.0

La colazione è buona e abbondante e il cuoco è molto simpatico. La posizione in centro è ottima e anche la disponibilità del personale

Le lenzuola erano macchiate e gentilmente ce le hanno cambiate poco dopo averlo comunicato. Ci avevo però promesso che il giorno seguente ci avrebbero cambiato nuovamente lenzuola e asciugamani ma così non è stato

MARTINA · IT · 2026-07-24

Com certeza voltaria 1000x

10.0

Como boa brasileira que sou, escolho hotel pelo café da manhã. Este era servido no estilo continental, com uma cesta de pães doces e salgados, ovos mexidos com algum acompanhamento que variava todos os dias, café, leite ou chá, frutas e iogurte. Tudo era muito saboroso e o café da manhã era realmente delicioso. A casa é linda, com um ambiente perfeito para relaxar. É possível ter bastante privacidade, e o quarto e o banheiro estavam extremamente limpos. A cama era muito confortável, e a piscina, sempre limpa, fica em um quintal repleto de flores, tornando o ambiente ainda mais agradável para descansar depois dos passeios. O Simon, filho da proprietária, foi muito simpático e prestativo. Estávamos com muita bagagem e íamos para Cozumel, então seria difícil levar tudo no ferry. Perguntamos se ele conseguiria nos ajudar, e ele cobrou apenas um valor simbólico para deixarmos a bagagem no hotel até o dia de voltarmos para pegar o voo em Cancún. Outra coisa que achei muito legal foi ouvi-lo contar a história do hotel; dá para perceber o orgulho que ele tem da mãe e de tudo o que ela construiu. O chef Luis, que nos servia o café da manhã e também era responsável por outras demandas internas, era igualmente muito simpático, atencioso e prestativo. O hotel não fica na zona hoteleira, mas está em uma região central. Dá para ir a pé até a rodoviária, o que é muito útil para quem pretende ir a Playa del Carmen, por exemplo, já que sai bem mais barato do que contratar um transfer. Também há feirinha de artesanato, restaurantes, supermercado por perto, e o aeroporto fica a cerca de 20 minutos. Recomendo de olhos fechados!

Nada, tudo perfeito!

Clarissa A N Silva · BR · 2026-07-23

Guest review

9.0

Son muy amables, el desayuno delicioso, y están para ayudarte en lo que necesites. Muchas gracias.

La primera noche tuvimos que quedarnos en una habitación más pequeña de lo que habíamos reservado.

Diaz · CO · 2026-07-22

Guest review

10.0

it was clean, spacious, comfy bed, lovely details (like mexican soaps for free in the shower), AMAZING breakfast, beautiful pool and chill area -the host Simon and the chef (sorry forgot the name) were amazing! Simon went to a restaurant/bar with us and showed us his favorite beer and food. really enjoyed this place, location was good to reach from the airport and we always felt safe highly recommend!

-nothing

Sophie · AT · 2026-07-21

Guest review

10.0

Super freundliches und hilfsbereites Personal. Saubere, schöne, gepflegte Unterkunft mit viel Stil.

Frank · DE · 2026-07-21

Lovely place...

10.0

Loved this place. The room was big, great bathroom and a private patio. Artistically decorated, icy air con which we barely used, ceiling fans were enough. Alberto checked us in and helped me get my local SIM working. Great pool, we went in every day. It's a bit hard to spot. We got a message just before we arrived which I didn't look at. There was a picture of the place which would have helped a lot, so look out for that! It's a great local neighbourhood, a world away from the horror of the Zona Hotelera. Final mention for the excellent breakfast, cheerfully served by a guy whose name I didn't get, but who gave us excellent advice on places to go. Oh, another final mention. There's a 5% surcharge if you pay with a card - so we went to the atm and paid cash.

Nothing. It's in Cancun. But if you have to be in Cancun, this is a great place to stay

Peter · AU · 2026-07-20

Good to know

This property does not accommodate bachelor(ette) or similar parties.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children are not allowed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.