Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive
★★★★★ Carretera a Punta Sam, Cancún, MX
9.7 guest rating· 44 reviews
About this hotel
Luxurious Accommodations
Indulge in 5-star comfort with sea views, terrace, and modern amenities.
Exclusive Amenities
Enjoy a private beach, outdoor pool, fitness centre, and gourmet dining options.
Convenient Location
Near Mujeres Beach with easy access to Cancún attractions and airport transfers.
To book your stay at the lavish Hotel Mousai Cancun Adults Only - All Inclusive, visit our website now!
Amenities
- WiFi available
- Infinity pool
- Outdoor pool
- Rooftop pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Fitness center
- Fitness classes
- Free Parking
- Private parking
- Valet parking
- Breakfast takeaway containers
- Restaurant
Show all 77 amenities
- Bar
- Snack bar
- Air conditioning
- Beach
- Beachfront
- Private beach area
- Sun loungers or beach chairs
- 24-hour front desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle
- Airport shuttle (additional charge)
- Access to health care professionals
- Adult only
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Bike tours
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Entertainment staff
- Express check-in/check-out
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Massage services
- Minimarket on site
- Outdoor furniture
- Physical distancing in dining areas
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Staff adhere to local safety protocols
- Sun umbrellas
- Terrace
- Wine/champagne
- Yoga classes
Location
Carretera a Punta Sam, Cancún, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.744 reviews
Najlepszy Hotel w Cancun
10.0Piękny Nowoczesny Hotel
Amazing
10.0The Privacy and amazing and wonderful staff such as Marcia, Ena and Co.
Guest review
2.0Me and my husband went to Musai for our wedding anniversary but our satys wasn't a great experience. First our A/C in the room was broken and was super cold and uncomfortable, we reported couple of times but they were unable to fix it. Also the phone in the room was not working and we were unable to call the room service. We report that too, but they were unable to fix it.The ither issue was we told them we have food restrictions and don't eat pork. When we were at the rooftop, we ordered two chicken sandwiches and I mentioned we don’t eat pork. When they bring the sandwiches, they were had bacon in the middle. My husband got very upset and we left the rooftop. We went back to our room to order room service, but the phone was not working so I went outside the room to find someone to help us. Finally with a help of housekeeper I calld room service to order another chicken sandwich with NO BACON!! And I repeated three times !!! Guess what!! They brought two chicken sandwiches with nacon again!!!! We spent $5000k for this trip which was waste of money!!!!!
Agradável e relaxante, mas o excessivo pedido de gorjetas torna-se desconfortável.
9.0Excelente decoração. Quartos espaçosos e restaurantes com muita qualidade. Espaços públicos muito bons. Áreas exteriores muito agradáveis e com várias lojas de conveniência.
− A praia estava suja. a depender do vento, os esgotos fluem para a praia do hotel. Em 10 dias gastámos 700€ em gorjetas, os funcionários dos bares e restaurantes apresentam uma aplicação para confirmar a conta e definem de imediato a opção média de gorjeta de 15%, informando que se gostámos muito do serviço podemos clicar nos 20%. É desconfortável e intimidante, após pagar por tudo incluído.
Good to know
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.