Reina Roja Hotel Boutique
★★★★ Calle 20, 298 Entre Avenida Cinco y Diez, Playa del Carmen, MX
6 guest rating· 8 reviews
About this hotel
Luxury Oasis in the Heart of Playa del Carmen
Avant-Garde Design : Our modern and provocative building design, coupled with Pop Art conceptual decoration in each room, offers a unique and unforgettable experience.
Exclusive Amenities : Enjoy high luxury amenities such as American Breakfast, 2x1 on all Barista drinks, luxury in-room amenities, Wi-Fi, and more, all included in your stay.
Adults-Only Experience : Whether you're on a couple's retreat, with friends, or on a business trip, our "adults-only" hotel offers a unique and original experience for all guests.
Experience the vibrant lifestyle of Riviera Maya at Reina Roja and book now to indulge in our luxury amenities and services for a complete vacation experience.
Amenities
- Exercise/lap pool
- Free pool cabanas
- Pool sun loungers
- Swimming pool
- Restaurant
- Screens / Barriers between staff and guests for safety
- Snack bar/deli
- Air conditioning
- Front desk (limited hours)
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Accessible shuttle
- Accessible train station shuttle
Show all 45 amenities
- Adult only
- Airport transportation - drop-off (surcharge)
- Airport transportation - pickup (surcharge)
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Free wired internet
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Housekeeping on request
- Internet access
- Invoice provided
- Key card access
- Lift / Elevator
- Luggage storage
- No accessible shuttle
- No accessible train station shuttle
- Physical distancing rules followed
- Rooftop garden
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Solarium
- Staff adhere to local safety protocols
- Swimming nearby
- Television in common areas
- Terrace
Location
Calle 20, 298 Entre Avenida Cinco y Diez, Playa del Carmen, MX
What guests say68 reviews
Superb
9.0
Exceptional
10.0
Effective
10.0Location
− Access to rooms. Needed assistance a few times to unlock my room door.
Under restoration Adult Hotel
3.0The location was perfect! The rooms are very spacious. Near the beach and night clubs. The decoration is quite peculiar.
− The hotel is undergoing restoration because of a change of name and concept. They are doing restoration work and the noise starts at 8am and they don't warn you that they are going to drill and hammer. The cleaning cart makes a lot of noise because the floor is made of wood.
Avoid
3.0− Dirty, roaches, fake Citi view
Should have been informed by staff hotel was not under any circumstances comfortable to spend an entire week.
1.0Location was great, hotel was a bit deteriorated
− Staff should have mentioned the rooftop was under construction, in the morning there was hammering on the other side of the walls, that was very uncomfortable, annoying, nothing pleasant at all.
Good to know
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Reina Roja Hotel Boutique in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
›Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
›Parking
No parking available.
›Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds.
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are not allowed.