Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
★★★★★ Blvd. Kukulcan, Mz 51 Hotel Zone, Cancún, MX
9.1 guest rating· 217 reviews
About this hotel
Luxurious Adults-Only Getaway
Turquoize Suites with Exclusive Amenities
Indulge in the lavish Turquoize suites featuring private hot tubs on balconies, personalized butler services, and VIP access. Enjoy breathtaking seascapes and upscale bath accommodations with ocean views.
Exclusive Rooftop Pool and VIP Services
Relax at the rooftop infinity pool overlooking the ocean, savor cocktails at the private Punta Vista rooftop bar, and benefit from a private elevator for direct access to the Zen Spa.
Unmatched Adults-Only Experience
With nearly 700 square feet of living space, exclusive check-in, and concierge services, Turquoize at Hyatt Ziva Cancun offers an unparalleled adults-only retreat.
Book your adults-only luxury escape at Turquoize for a truly unforgettable experience.
Amenities
- Billiards or pool table
- Exercise/lap pool
- Free pool cabanas
- Heated pool
- Pool sun loungers
- Swimming pool
- Health or beauty spa nearby
- Spa/wellness center services
- Sauna
- Fitness facilities (surcharge)
- Offsite parking discounted rates available
- Parking
- Secured parking
- Self parking (surcharge)
Show all 97 amenities
- Restaurant
- Screens / Barriers between staff and guests for safety
- Snack bar/deli
- Air conditioning
- Beach club nearby (surcharge)
- Beach toys
- Beach umbrellas
- Beach yoga on site
- Front desk (limited hours)
- Tour desk
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Accessible shuttle
- Accessible train station shuttle
- Adult only
- Airport transportation - drop-off (surcharge)
- Airport transportation - pickup (surcharge)
- Art gallery on site
- ATM/banking
- Beauty Services
- Car hire
- Cashless payment available
- Charcoal grill
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concerts/live shows
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Entertainment staff
- Evening entertainment
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Free wired internet
- Fruits
- Garage
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hosted evening meal (reserve)
- Hot tub/Jacuzzi
- Housekeeping on request
- Internet access
- Ironing service
- Japanese garden
- Karaoke
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- No accessible shuttle
- No accessible train station shuttle
- Outdoor furniture
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Reception hall
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Snorkeling on site
- Staff adhere to local safety protocols
- Steam room
- Swimming nearby
- Table tennis
- Tennis lessons on site
- Terrace
- Vegetarian menu options available
- Water sports equipment
- Wine release events
Location
Blvd. Kukulcan, Mz 51 Hotel Zone, Cancún, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.1217 reviews
Momentos inesquecíveis!!
10.0Tudo. Mas é importante dizer que pegamos uma suíte que nos dava acesso a todas as áreas, inclusive uma piscina exclusiva. Nossas concierge (Marie e Yael) foram maravilhosas. Fizeram até uma surpresa no nosso quarto por causa das nossas comemorações de aniversários. No restaurante francês (La Bastille) tivemos atendimento e jantar excepcionais.
− Nada! Só queria dizer que achei os travesseiros muito altos, mas está é uma questão de gosto pessoal.
We were very disappointed!
1.0It’s location
− It was completely under construction. Very disappointed after booking a five star resort and paying the prices that we paid to stay per night. It was absolutely awful!!!
Bien a secas
7.0La habitación excelente y el staff de la torre turquoize es de primera. todos amables y con ganas de hacer sentir bien atendido al huesped
− La comida en general. Es buena pero no justifica el precio del alojamiento all-inclusive. Porciones pequeñas en los platillos en la cenas en Trade Winds y Lorenzos. El desayuno bufet en El Mercado con poca vairedad de frutas y cuando pedí un cafe expresso me dijeron que la maquina estaba descompuesta y no pudieron conseguirme uno de algún otro lugar pese a tener el coffee shop a unos pasos. Lo otro no tan bueno es que lo único que realmente cumple con el concepto "adults only" es la torre turquoize (donde me hospedé) pero las areas de alberca y los restaurantes estan llenos de niños
Super séjour
10.0All inclusive Nourriture Cours de sport (avec Eduardo)
Guest review
8.0I think this is a 4.5 star property. Location is great with 2 beaches, great views and little seaweed. Staff is wonderful, friendly, helpful and engaging. Room was nice. Great view, clean and comfortable. Dining option in the resort were far better than I expected. I'm a foodie and the menus, preparation and quality were the best I have had at al all inclusive in Mexico/Caribbean by far. Seafood was fresh and well prepared. Mexican option were great (although dumbed down for the American palette unfortunately, but forgivable). Drinks were very good as well made with real liquor and had great variety.
Good to know
Please note that the minimum age for check-in is 18.
Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children are not allowed.
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›Pets
Pets are not allowed.