Kay Hotel
★★★★ Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen, MX
6.8 guest rating· 200 reviews
About this hotel
Beachfront Paradise at Hotel Kay
Luxurious Amenities : Hotel Kay offers a hot tub, sun terrace, and air-conditioned rooms with private balconies and partial sea views. Enjoy free Wi-Fi, flat-screen cable TV, and a safe in each room, along with complimentary toiletries in the bathrooms.
Prime Location : Situated next to the beach and a short walk from the vibrant 5th Avenue, Hotel Kay provides easy access to a variety of shops, restaurants, and bars. Explore the lively atmosphere and immerse yourself in the local culture.
Convenient Accessibility : With proximity to Playa del Carmen Bus Station, Cozumel Island ferry terminal, and Cancun International Airport, Hotel Kay ensures a seamless travel experience for guests. Book your stay now and indulge in a beachfront getaway at Hotel Kay.
Amenities
- WiFi available
- Air conditioning
- Beach
- Beachfront
- 24-hour front desk
- Tour desk
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Adult only
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
Show all 29 amenities
- Daily housekeeping
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Invoice provided
- Key access
- Laundry washed per local authority guidelines
- Luggage storage
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
Location
Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say6.8200 reviews
Guest review
5.0Location is excellent Junior suite had excellent beach views. The place is right at the beach When we raised that our shower had no water, no pressure or no shower head they did fix it within 24 hours.
− The aircon doea not work ao absolutely boiling. The bathroom in the junior suite was so run down . The water prwssure doesnt work. Cant shower. Facility is old.
Guest review
4.0Old building. Bad odor in the room.
Guest review
10.0Staff friendly. Room comfortable. Location perfect and extra special.
− Wanted to stay longer...
Acogedora, tranquila
9.0La ubicación excelente
− No funcionaba la tina de hidromasaje, falta reparar detalles en las ventanas para abrirlas con confianza
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.
›Groups
No special conditions apply for groups.