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ChildFree Stays

Kay Hotel

★★★★ Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen, MX

6.8 guest rating· 207 reviews

Why it's adults-only

Kay Hotel is an adults-only hotel: its own listing carries the adults-only flag, which is why it appears on ChildFree Stays.

About this hotel

Beachfront Paradise at Hotel Kay

Luxurious Amenities : Hotel Kay offers a hot tub, sun terrace, and air-conditioned rooms with private balconies and partial sea views. Enjoy free Wi-Fi, flat-screen cable TV, and a safe in each room, along with complimentary toiletries in the bathrooms.

Prime Location : Situated next to the beach and a short walk from the vibrant 5th Avenue, Hotel Kay provides easy access to a variety of shops, restaurants, and bars. Explore the lively atmosphere and immerse yourself in the local culture.

Convenient Accessibility : With proximity to Playa del Carmen Bus Station, Cozumel Island ferry terminal, and Cancun International Airport, Hotel Kay ensures a seamless travel experience for guests. Book your stay now and indulge in a beachfront getaway at Hotel Kay.

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Rooms & rates

Standard King Room

Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower
  • Safety deposit box

Standard Double Room

Sleeps 4 · 24 m² · 2× Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower
  • Safety deposit box

Junior Room

Sleeps 3 · King bed

  • Private bathroom
  • Free WiFi
  • Toilet paper
  • Shampoo
  • Daily housekeeping

Junior Suite

Sleeps 2 · 49 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower
  • Safety deposit box

Amenities

  • Free WiFi
  • Air conditioning
  • Beach
  • Beachfront
  • 24-hour front desk
  • Tour desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Adult only
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
Show all 29 amenities
  • Daily housekeeping
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Key access
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Location

© OpenStreetMap contributors

Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen, MX

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say6.8207 reviews

+ Great location+ Friendly staff+ AffordabilityCleanliness issuesMaintenance neededNoise at night
Cleanliness5.0
Service8.6
Location9.1
Room Quality6.0
Amenities5.5
Value for Money6.5

Guest review

3.0

Ubicación

El.olor a zargaso

Fernando José · US · 2026-08-24

Guest review

10.0

Ubicación, espacio del cuarto y el roof

Limpieza y le hace falta manto al baño

Navarro · MX · 2026-08-17

Great location for a quick stop

6.0

Location and nice staff

It seems very ran down, on our room there were some missing curtains or scratched so literally we were woke up with sunrises. No hot water either

Carlos Arturo · MX · 2026-08-17

Guest review

10.0

Ubicacion

No hay elevador

FEDERICO · MX · 2026-08-12

Cumple

8.0

Ubicación

Muy antiguo y falta de mantencion

Gomez · CL · 2026-08-10

Guest review

7.0

la cercania a todo, plya, comercios, restaurantes y medios de trasporte

el trato de la gente de recepcion, y que estan algo austeras las habitaciones, ademas que me hicieron un costo extra que no esta especificado en la aplicacion

silva · MX · 2026-08-06

ChildFree Stays · questions

Is Kay Hotel strictly adults-only?
The hotel is flagged adults-only in its own published listing data. The exact minimum age is set by the property and confirmed at booking.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.